Description: Zapp! The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction ISBN/UPC 9780449002827 Title: Zapp! The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction Authors: Byham, William, Cox, Jeff Binding: paperback Publisher: Ballantine Books Publication Date: Nov 11 1997 Edition: Condition : Used - Good . . All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofit job training program for youth, empowering youth to take charge of their lives by taking charge of a business. About More Than Words More Than Words is a nonprofit social enterprise that empowers youth who are in the foster care system, court involved, homeless, or out of school to take charge of their lives by taking charge of a business. Payment We accept PayPal for all eBay orders. Please see payment details below. Shipping Multiple shipping options are available for this item. For more detail, please see below, and select the shipping option that is most convenient for you. International Shipping: Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer''s responsibility. Please check with your country''s customs office to determine what these additional costs will be prior to bidding / buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts." US and International government regulations prohibit such behavior. Returns Your satisfaction is very important to us. Please contact us via the methods available within eBay regarding any problems before leaving negative feedback. Any defects, damages, or material differences with your item, must be reported to us within 7 days of receipt of the item or 30 days from date of shipment. The returned merchandise must be postmarked within 30 days of the shipment notification. Non-deliveries must be reported within 30 days of Shipment Notification. Undeliverable, unclaimed, refused, or insufficient addresses may be subject to a 20% restocking fee plus the cost of shipping. © 2012 More Than Words
Price: 3.79 USD
Location: Boston, Massachusetts
End Time: 2024-12-14T20:54:00.000Z
Shipping Cost: 0 USD
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Narrative Type: Nonfiction
Intended Audience: Adult
Inscribed: NO
Book Title: Zapp! the Lightning of Empowerment : How to Improve Quality, Productivity, and Employee Satisfaction
Number of Pages: 224 Pages
Language: English
Publisher: Random House Publishing Group
Item Height: 0.5 in
Topic: Leadership, Health Care Delivery, Physician & Patient, Skills, Management, Motivational & Inspirational, Workplace Culture
Publication Year: 1997
Illustrator: Yes
Features: Revised
Genre: Self-Help, Business & Economics, Medical
Item Weight: 5.9 Oz
Author: Jeff Cox, William Byham
Item Length: 8 in
Item Width: 4.9 in
Format: Trade Paperback
