Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:Service Science: Concepts, Technology, ManagementISBN13:9780595525195ISBN10:0595525199Author:Katzan, Harry, Jr. (Author)Description:If You Want To Have The Competitive Edge In Your Personal And Professional Life, Then It's Imperative To Understand Service Science Service In Itself Can Be Described As A Clientprovider Interaction That Creates And Captures Value, While A Service System Is Defined As A Structure Of People And Technology That Adapts To The Changing Value Of Knowledge In The System Combined, These Two Concepts Form Service Science Harry Katzan, Jr , Director Of The Service Science Institute Of Hilton Head, Takes A Closer Look At This Newly Emerging Scientific Field For Academics And Practitioners Alike In Service Science With An Easy-To-Understand Format, Harry Katzan, Jr Offers A Comprehensive Introduction To Service Science For People In Business, Education, And Government Useful As A Textbook And A Professional Guide, This Innovative Study Contains Eight Chapters That Each End With A Comprehensive Summary, A List Of Key Words, Questions, And Additional Selected Readings In Addition, Harry Katzan, Jr Provides Concrete Examples And In-Depth Discussion On Such Timely Topics As: -Service Concepts -Service Systems -Information Services -Service Management -Service Business -Service Technology Service Science Has Been Touted As The Up-And-Coming Discipline For The Twenty-First Century Learn More About This Exciting Field And Change How You Think And Perceive Your World With Service Science Binding:Paperback, PaperbackPublisher:AUTHORHOUSEPublication Date:2008-11-06Weight:0.76 lbsDimensions:0.53'' H x 9.02'' L x 5.98'' WNumber of Pages:232Language:English
Price: 17.8 USD
Location: USA
End Time: 2024-08-23T15:13:00.000Z
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Book Title: Service Science : concepts, Technology, Management
Item Length: 9in
Item Height: 0.5in
Item Width: 6in
Author: Harry Katzan Jr.
Format: Trade Paperback
Language: English
Topic: Industries / Service, Customer Relations, General
Publisher: iUniverse, Incorporated
Publication Year: 2008
Genre: Business & Economics
Item Weight: 12.3 Oz
Number of Pages: 232 Pages
