Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:Service Concepts For Management: A Practical ApproachISBN13:9781532035951ISBN10:1532035950Author:Katzan Jr, Harry (Author)Description:If You Want To Have The Competitive Edge In Your Personal And Professional Life, Then It's Imperative To Understand The Subject Of Service Service In Itself Can Be Described As A Clientprovider Interaction That Creates And Captures Value, While A Service System Is Defined As A Structure Of People And Technology That Adapts To The Changing Value Of Knowledge In The System Combined, The Two Concepts Constitute The Subject Of Service Harry Katzan, Jr , Director Of The Service Institute Of Hilton Head, Takes A Closer Look At This Newly Emerging Scientific Field For Academics And Practitioners Alike With An Easy-To-Understand Format, Harry Katzan, Jr Offers A Comprehensive Introduction To Service Concepts For Persons In Business, Education, And Government Useful As A Textbook And A Professional Guide, This Innovative Study Contains Seven Chapters Each Ending With A Comprehensive Summary, A List Of Key Words, Questions, And Additional Selected Readings Harry Katzan, Jr Provides Concrete Examples And In-Depth Discussion On Such Timely Topics As The Following: Service Concepts Service Systems Information Service Service Management Service Business Service Technologyservice Has Been Touted As The Up-And-Coming Discipline For The Twenty-First Century Learn More About This Exciting Field, And Change How You Think And Perceive Your World With Service Concepts For Management Binding:Hardcover, HardcoverPublisher:IUNIVERSE INCPublication Date:2017-11-08Weight:1.06 lbsDimensions:0.63'' H x 9'' L x 6'' WNumber of Pages:210Language:English
Price: 21.75 USD
Location: USA
End Time: 2024-11-04T12:32:28.000Z
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Item Weight: 1.06 lbs
Book Title: Service concepts for Management : a Practical Approach
Item Length: 0.4in.
Item Width: 0.2in.
Author: Harry Katzan
Format: Hardcover
Language: English
Topic: General
Publisher: iUniverse, Incorporated
Publication Year: 2017
Genre: Business & Economics
Number of Pages: 210 Pages
