Description: QBQ! The Question Behind the Question by John G. Miller (2004, Hardcover) Product Details ISBN: 0399152334 EAN: 9780399152337 Format: Hardcover Publisher: G. P. Putnam's Sons Publication Date: 2004 Edition: Pages: 160 Reading Age: Young Adults, Adults Product Dimensions: 0.5 x 6 x 8.5 inches Language: English Book Overview Who Moved My Cheese? showed readers how to adapt to change. Fish! helped raise flagging morale. Execution guided readers to overcome the inability to get things done. QBQ! The Question Behind the Question, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability. The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability. The solution involves an entirely new approach. We can no longer ask, "Who dropped the ball?" "Why can't they do their work properly?" or "Why do we have to go through all these changes?" Instead, every individual has to ask the question behind the question: "How can I improve this situation?" "What can I contribute?" or "How can I make a difference?" Succinct, insightful, and practical, QBQ! The Question Behind the Question provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change. About the Author John G. Miller is the founder of QBQ, Inc., a development company that has worked with hundreds of Fortune 500 and other companies and government and nongovernment organizations internationally. Miller is also the bestselling author of Flipping the Switch: Five Keys to Success at Work and in Life and Outstanding! 47 Ways to Make Your Organization Exceptional. He lives in Denver. Product Condition Please read the store's product description, review images of the item for sale for accurate details, and ask questions when in doubt before purchasing the item. VERY GOOD. All pages and the cover are intact (including the dust cover, if applicable) and not marred by notes or highlighting. The spine may show signs of wear. Some books, "but not all books," may include inscriptions or dedications. Due to the age or quality of the paper, they may develop signs of foxing. What makes a book or item collectible? Factors include first printing, first editions, author signatures, famous ownership, unique aesthetic elements, and the book's age and condition. Remember that rarity and collectibility are subjective. What one collector deems rare may not hold the same value for another! Return Policy All sales of collectible items are final. Due to their unique nature, we do not accept returns or exchanges. Please review product details and ask questions before making a purchase. For non-collectible and free returns paid by the seller items, returns are accepted within 30 days of purchase. A 15% restocking fee applies, and the item must be returned in original condition with all packaging and accessories. Refunds are issued within five to seven business days of receiving the returned item. Feedback Policy Dimittas Home Book Collection eBay feedback is automatically generated after leaving positive feedback. Thank you so much.
Price: 14.56 USD
Location: North Las Vegas, Nevada
End Time: 2024-10-16T09:00:01.000Z
Shipping Cost: 6.13 USD
Product Images
Item Specifics
Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Personalize: No
Ex Libris: No
Personalized: No
Original Language: English
Inscribed: No
Country/Region of Manufacture: United States
Book Title: Qbq! the Question Behind the Question : Practicing Personal Accountability at Work and in Life
Number of Pages: 160 Pages
Language: English
Publisher: Penguin Publishing Group
Topic: Christian Life / General, Decision-Making & Problem Solving, Development / Business Development, General, Self-Management / Stress Management
Publication Year: 2004
Item Height: 0.7 in
Illustrator: Yes
Genre: Religion, Education, Self-Help, Business & Economics, Psychology
Item Weight: 9.6 Oz
Item Length: 8.5 in
Author: John G. Miller
Item Width: 5.6 in
Format: Hardcover