Description: Optimal Design Manifest by Paul Dale, Mark Lambertson Optimal Design Manifest is a practical hands-on book that presents a strategic Performance Based Model that can be designed and implemented within a minimal time-frame for maximum benefit. The book challenges conventional wisdom and the generic approaches currently embraced by Contact Center Organizations by presenting a methodology which reflects a process of reverse engineering optimal performance targets (and desired outcomes) in order to establish clear and achievable objectives that EVERY Contact Center department will understand, embrace, commit to and work collectively towards accomplishing. FORMAT Paperback LANGUAGE English CONDITION Brand New Long Description Optimal Design Manifest is a practical hands-on book that presents a strategic Performance Based Model that can be designed and implemented within a minimal time-frame for maximum benefit. The book challenges conventional wisdom and the generic approaches currently embraced by Contact Center Organizations by presenting a methodology which reflects a process of reverse engineering optimal performance targets (and desired outcomes) in order to establish clear and achievable objectives that EVERY Contact Center department will understand, embrace, commit to and work collectively towards accomplishing. Details ISBN1716615747 Author Mark Lambertson Publisher Lulu.com Year 2020 ISBN-10 1716615747 ISBN-13 9781716615740 Publication Date 2020-09-01 Language English Format Paperback Pages 74 UK Release Date 2020-09-01 Imprint Lulu.com Place of Publication Morrisville Country of Publication United States AU Release Date 2020-09-01 NZ Release Date 2020-09-01 US Release Date 2020-09-01 Audience General We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:131000987;
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Restocking fee: No
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ISBN-13: 9781716615740
Book Title: Optimal Design Manifest
Publisher: Lulu.Com
Publication Year: 2020
Subject: Teaching
Item Height: 216 mm
Number of Pages: 74 Pages
Language: English
Publication Name: Optimal Design Manifest
Item Weight: 127 g
Type: Textbook
Author: Paul Dale
Item Width: 140 mm
Format: Paperback
