Global Sourcing of Business and IT Services by L. Willcocks (English) Hardcover

Description: Global Sourcing of Business and IT Services by L. Willcocks, M. Lacity This book provides in-depth insights into the practices that lead to success in global sourcing. Written by internationally acclaimed academics, it covers best practices on IT outsourcing, offshoring, business process outsourcing and netsourcing. This book is a must read for any practitioner, academic or student concerned with global sourcing. FORMAT Hardcover LANGUAGE English CONDITION Brand New Publisher Description This book provides in-depth insights into the practices that lead to success in global sourcing. Written by internationally acclaimed academics, it covers best practices on IT outsourcing, offshoring, business process outsourcing and netsourcing. This book is a must read for any practitioner, academic or student concerned with global sourcing. Author Biography LESLIE P. WILLCOCKS is Professor of Information Systems at the London School of Economics and Political Science, UK. He was formerly Professor of Information Management and e-Business at Warwick Business School, UK, holds visiting chairs at Erasmus and Melbourne Universities and is Associate Fellow at Templeton College, Oxford. He has an international reputation for his work on outsourcing, IT, organizational change, and IT strategy and evaluation and has co-authored 24 books and over 150 refereed papers in journals including Harvard Business Review, Sloan Management Review and t Table of Contents Customer and Supplier Learning on IT and Business Service Practices Managing 54 Processes in the Sourcing Life Cycle Retaining Nine Core Capabilities In-House Assessing Twelve Supplier Capabilities The Winners Curse in IT Outsourcing: The Case of Esso Outsourcing Human Resources: The Case of BAE Systems Outsourcing Indirect Procurement: The Case of BAE Systems Managing Knowledge When Outsourcing: Cases in Financial Services Offshoring of IT Work: 20 Practices How Corporations E-Source Application Service Provision and Risk Mitigation The Future of Global Sourcing: Twelve Emerging Trends Workbook Section: Readings and Assignments Review Lacity and Willcocks have been studying and reporting on outsourcing for more than a decade and with a clarity unmatched by others. Now, the results are in, and this book definitively shows that outsourcing can produce great results but only when outsourcing professionals ensure great execution. - Michael Corbett, Executive Director, International Association of Outsourcing ProfessionalsOnce again Mary Lacity and Leslie Willcocks have teamed together to provide a well researched and practical guide to outsourcing. I would recommend this book to both the experienced and the not so experienced outsourcing practitioner or academic. - Dennis McGuire, Founder and Chairman of Technology Partners International Global Sourcing of Business and IT Services continues Mary Lacitys and Leslie Willcocks reign as Outsourcings most prolific researchers. This book is a must read for anyone involved in outsourcing and for those who are just curious about it. - Barry Wiegler, Founder and CEO, Sourcing Interests Group.Global Sourcing of Business and IT Services is must reading for outsourcing practitioners who have struggled, or will soon struggle, through its ever-evolving learning curve. This is an important book based on 17 years of research from which readers will learn how to avoid costly mistakes in business process outsourcing. - Peter Bendor-Samuel, CEO, Everest Group, and author of Turning Lead Into Gold: The Demystification of Outsourcing Long Description This book is a reality check on the trends in global sourcing of information technology and business services. While the vision of global sourcing networks that are agile, effective and cost efficient is available it requires an immense amount of trial and error and detailed management. Written by two internationally recognized academics in the field, with expert contributions, it covers IT outsourcing, offshoring, business process outsourcing and netsourcing and includes cases and commentaries on best practices. Review Quote Lacity and Willcocks have been studying and reporting on outsourcing for more than a decade and with a clarity unmatched by others. Now, the results are in, and this book definitively shows that outsourcing can produce great results but only when outsourcing professionals ensure great execution. - Michael Corbett, Executive Director, International Association of Outsourcing Professionals Once again Mary Lacity and Leslie Willcocks have teamed together to provide a well researched and practical guide to outsourcing. I would recommend this book to both the experienced and the not so experienced outsourcing practitioner or academic. - Dennis McGuire, Founder and Chairman of Technology Partners International Global Sourcing of Business and IT Services continues Mary Lacitys and Leslie Willcocks reign as Outsourcings most prolific researchers. This book is a must read for anyone involved in outsourcing and for those who are just curious about it. - Barry Wiegler, Founder and CEO, Sourcing Interests Group. Global Sourcing of Business and IT Services is must reading for outsourcing practitioners who have struggled, or will soon struggle, through its ever-evolving learning curve. This is an important book based on 17 years of research from which readers will learn how to avoid costly mistakes in business process outsourcing. - Peter Bendor-Samuel, CEO, Everest Group, and author of Turning Lead Into Gold: The Demystification of Outsourcing Details ISBN0230006590 Short Title GLOBAL SOURCING OF BUSINESS & Pages 304 Language English ISBN-10 0230006590 ISBN-13 9780230006591 Media Book Format Hardcover Year 2006 Imprint Palgrave Macmillan Country of Publication United Kingdom Place of Publication Basingstoke Residence ENK Affiliation University of Warwick Univ. of Oxford, UK Templeton College, Univ. of Series Technology, Work and Globalization DOI 10.1604/9780230006591 AU Release Date 2006-08-24 NZ Release Date 2006-08-24 UK Release Date 2006-08-24 Author M. Lacity Publisher Palgrave Macmillan Publication Date 2006-08-24 Alternative 9781349282470 DEWEY 658.4012 Illustrations 32 Illustrations, black and white; XVI, 304 p. 32 illus. 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