Description: Excellent Hotel & Restaurant Service by Mr Stephan Busch Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Service - the opportunity to stage performances Design, exquisite materials, technical innovations are all part of hotels and restaurants we do not want to miss. And we should always stay up to date when it comes to design and technology. But Hotels & Restaurants without service, without human values are empty shells. Thats why I believe that it is important to offer again excellent service on a wide scale. Not just good, not mediocre service - excellent service is what is needed again. This book descripes todays problems and the reaons why we have to change, who has to change and how this changes can be made Author Biography With more than thirty years in the hotel industry Stephan Busch has an invaluable and diverse experience in the hospitality industry ranging from senior management positions with the most renowned hotel and resort companies to the project development - launch of operations, business development- for hotel . resort, cruise companies and hotel schools in Asia, Europe, Canada and Russia. His expertise includes not only planning, opening and operating of hotels, international golf clubs, airports, resorts, cruise ships and schools, but also successful restructuring and repositioning of businesses during the financial crisis in Asia. Besides launching new complex tourism and cruise projects in Asia and renovation projects in Russia, Mr. Busch has been responsible for the planning, organization and execution of multiple ATP Tennis Tournaments and government functions in Europe and is continuing to organize and manage events for up to 45.000 guests per day. Stephan Busch earned his Master Certificate in Hospitality Management from Cornell University, USA and is a frequent guest lecturer at Universities, schools and events for cross-cultural and project management and is the Author of "The Yangtze Chronicles" a documentary fiction about the Three Gorges Dam. Details ISBN 1546579486 ISBN-13 9781546579489 Title Excellent Hotel & Restaurant Service Author Mr Stephan Busch Format Paperback Year 2017 Pages 46 Publisher Createspace Independent Publishing Platform GE_Item_ID:128748108; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
Price: 14.46 USD
Location: Fairfield, Ohio
End Time: 2024-12-22T04:02:30.000Z
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
ISBN-13: 9781546579489
Type: NA
Publication Name: NA
Book Title: Excellent Hotel and Restaurant Service : Why Profit Is Just One Reason to Provide Excellent Service
Number of Pages: 46 Pages
Language: English
Publisher: CreateSpace
Item Height: 0.1 in
Topic: Organizational Development
Publication Year: 2017
Genre: Business & Economics
Item Weight: 4.2 Oz
Author: Stephan Busch
Item Length: 9 in
Item Width: 6 in
Format: Trade Paperback